Privacy Policy

Last updated April 18, 2023

End-User agree on the privacy policy of Roboket Products and Services.

  1. ADN provides the Roboket Products and Services.
  2. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Products and Services.
  3. If you choose to use our Products and Services, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Products and Services. We will not use or share your information with anyone except as described in this Privacy Policy.
  4. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Roboket Products and Services unless otherwise defined in this Privacy Policy.
  5. Information Collection and Use
    1. For a better experience, while using our Products and Services, we may require you to provide us with certain personally identifiable information, including but not limited to Name, Email Address, Website Usage, Application Usage Preferences etc. The information that we request will be retained by us and used as described in this privacy policy.
    2. The application does use third party services that may collect information used to identify you.
  6. We want to inform you that whenever you use our Products and Services, in a case of an error in the application we collect data and information. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Products and Services, the time and date of your use of the Products and Services, and other statistics.
  7. Cookies: Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
  8. This Products and Services do not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
  9. Service Providers: We may employ third-party companies and individuals due to the following reasons:
    1. To facilitate our Products and Services;
    2. To provide the Products and Services on our behalf;
    3. To perform Products and Services-related services; or
    4. To assist us in analyzing how our Products and Services is used.
    • Personal information you disclose to us
      • In Short: We collect personal information that you provide to us.
        We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
        Sensitive Information. We do not process sensitive information.
        All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
      • Information collected when you use our Facebook application(s). We by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.
    • In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

      We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

          – To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

          – To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.

    • To provide our services and ensure a smooth user experience. The features we are offering through the product Roboket has Omni channel communication, login with Facebook, Google & LinkedIn. These features requires access to social media accounts which offers services like- communicating with facebook page chat right from Roboket Inbox, receive email in Roboket Inbox.  
    • You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request form by clicking clicking here or you can email us at
  14. We want to inform users of this Products and Services that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
  15. Security: We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
  16. Links to Other Sites: This Products and Services may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
  17. Children’s Privacy: These Products and Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
  18. Changes to This Privacy Policy: We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
  19. Contact Us: If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at