# Roboket

> Roboket is simple CRM software for growing businesses. Manage customers and sales deals, send email campaigns, handle support tickets and automate follow-ups, all in one place.

Roboket is web-based CRM software made by ADN Diginet. It brings customer records, sales deals, email marketing, support tickets, team collaboration, automation and an AI assistant together in one tool, so a business does not need separate spreadsheets, inboxes and apps to look after its customers.

## Features

- **Customer management (CRM)**: One profile per customer with their details, deals and conversations, from first contact to sale.
- **Sales pipeline**: Every deal shown by stage, with reminders so follow-ups happen on time.
- **Email marketing**: Email campaigns sent to the right group of customers, with ready-made templates and results reports.
- **Support tickets**: Every customer question or complaint tracked as a ticket on one shared dashboard until it is solved.
- **Team collaboration**: Shared tasks, notes and updates so every team sees the same customer information.
- **Automation**: Repeat tasks and follow-ups run automatically, with a log of every action.
- **AI assistant**: Learns from your own documents, drafts replies, creates tasks and routes requests, asking for approval when needed.

## Who it is for

- Sales teams
- Marketing teams
- Customer support teams
- Operations teams

## Pricing

Monthly prices in Bangladeshi Taka (BDT).

- **Standard** (৳1,400/month, for small teams): 5,000 per user, 5 GB, 5 workflows, 3 prebuilt dashboards, 48-hour
- **Advanced** (৳2,400/month, for growing businesses): 25,000  per user, 15 GB, 25 workflows, 25 custom dashboards, 12-hour
- **Premium** (৳4,000/month, for teams that need the most capacity): 100,000  per user, 30 GB , 100 workflows, 100 custom dashboards, 4-hour 
- **Enterprise** (custom pricing): For organizations that need scale, security, and control. Includes SSO, All integrations, Client Collaboration with 2FA, Advanced Project Planning, Mobile App Integration, Dedicated onboarding.

## Frequently asked questions

### What is Roboket?

Roboket is all-in-one CRM software. It keeps your customer list, sales deals, email campaigns and support tickets in one place, and automates follow-ups so your team never forgets a customer.

### Who is Roboket for?

Roboket is for growing businesses and their sales, marketing, customer support and operations teams. Everyone works from the same customer information instead of separate spreadsheets and tools.

### Is there a free plan?

Yes. The Free plan costs ৳0 per month and includes task management, project planning, team collaboration, notifications and reminders, and basic reporting.

### What does the Enterprise plan include?

Enterprise is a custom plan for organizations that need scale, security and control. It includes SSO, all integrations, client collaboration with 2FA, advanced project planning, mobile app integration and dedicated onboarding. Contact sales for pricing.

### What does the Roboket AI assistant do?

The AI assistant helps with everyday tasks. It reads the context, follows your rules, and does things like drafting replies, creating tasks or sending requests to the right person, asking for approval when needed.

### Can I control what the AI assistant is allowed to do?

Yes. You choose which documents it can use and what it must avoid, set its tone, decide when it hands over to a person, and choose which actions need your approval.

## Links

- [Home](https://roboket.com/): Overview of Roboket
- [Features](https://roboket.com/#features): What Roboket does
- [How it works](https://roboket.com/#how-it-works): Getting started in three steps
- [Solutions](https://roboket.com/#solutions): How each team uses Roboket
- [Pricing](https://roboket.com/#pricing): Plans and prices
- [FAQ](https://roboket.com/#faq): Common questions

## Contact

- Email: rafiul.ramjan@adndiginet.com